Returns + Exchanges

 

Returns

We hope you love your trailblazer! In the unfortunate case that you do not, you can return your jacket up to 30 days if the hang tag is still intact and the jacket is not damaged. First, e-mail info@11bexley.com with your order number.

Ship to:

Attn Eleven Bexley

460 West 20th St (Apt phD)

 New York, NY 10011

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
 

Exchanges

If you would like to swap jacket colors or sizes, please return your item and we will assist in ensuring you purchase a new one for the same price!